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Jackfruit

Making sure your order arrives in perfect condition is essential to us, so please take the time within 48 hours of delivery to document any issues that arise. Snap some pics - including images of the packaging &#x2013; and email them directly over to us at <a data-fr-linked="true" href="mailto:support@jackfruitfurniture.com">support@jackfruitfurniture.com</a> for speedy resolution!

Making sure your order arrives in perfect condition is essential to us, so please take the time within 48 hours of delivery to document any issues that arise. Snap some pics - including images of the packaging – and email them directly over to us at

What can I do if my order is damaged upon arrival?

Shipping and Delivery

What types of payments do you accept?

Who designs your products?

Where is your product designed & manufactured?

Do you have a Trade program?

Do you offer discounts to Service Members and their families?

What is your Privacy Policy?

When will I be charged for my order?

What’s your warranty?

Are your products non-toxic and environmentally friendly?

General Inquiries

Does the Iroko wood need special care?

Will the fabric color change over time?

Are the pillow and cushion covers removable?

How can I clean the fabric?

How modular is each sofa?

Is there assembly required?

Can I get swatch samples before ordering?

How resistant are your fabrics?

Are these products environmentally friendly?

Product Questions

How do I cancel my order?

How can I exchange my order?

How can I track my purchase?

How long will it take to get my order?

Order Inquiries

How much do you charge for shipping?

Where can you ship?

When will I get my order?

How can I change my address after placing an order?

What is your return policy?

What is the Buyback Program?

How long will it take to get my refund?

Do I need to return it with the original packaging?

Do you offer a warranty?

Returns

What can I do if my order is damaged upon arrival?Updated a year ago