If you decide you’d like to return your order, please reach out to us within the first 14 days of receiving it, and we’ll help facilitate your return. Return shipping is free, but because each piece is custom-made for the order, there will be an envi
A lifetime lease! We've designed our Jack for longevity with the use of Iroko Wood that is designed to last 50-100 years. With that said, if you have decided to part ways with it down the line, we offer to buy it back from you and keep it out of a la
Once your return arrives in our warehouse, we'll review the condition of your item and process a refund within 1-2 business days. It may take 5-7 banking days for the credit transaction to show up in your account. If it seems to be taking longer than
Please make sure to package up any returned items in their original packaging along with all accompanying padding materials. Returns made without the original packaging may be subject to additional costs, which are to be subtracted from your refund.
We offer a three year Limited Warranty on our furniture against material and manufacturing defects applicable to the original owner effective from the date of delivery. This Limited Warranty does not apply to any conditions resulting from faulty inst